Effective Date: 5 May 2025

Encore Rockingham values your privacy. This policy outlines how we collect, use, and protect your personal information.

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1. What We Collect

• Name, contact details, and event booking info

• Function/booth reservation data

• Feedback or enquiry submissions

• Website usage and analytics data

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2. How We Collect It

• Directly via bookings, forms, or enquiries

• Through third-party ticketing platforms (Megatix, Eventbrite)

• Automatically via cookies and website analytics tools

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3. Why We Use It

• To manage bookings, events, and communications

• To send updates, offers (with consent), and event info

• To improve customer experience and website functionality

• To meet legal or operational obligations

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4. Ticketing via Megatix & Eventbrite

• Event tickets are sold through Megatix and sometimes Eventbrite.

• These platforms have their own privacy policies:

• Megatix Privacy Policy

• Eventbrite Privacy Policy

• We may receive limited attendee info (e.g., names/emails) for event coordination.

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5. Data Sharing & Security

• We do not sell your personal information.

• Your data may be shared with trusted service providers for admin, bookings, or tech support.

• We use standard security measures to protect data, but no system is 100% secure.

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6. Cookies

Our website may use cookies to enhance your experience and track basic analytics. You may disable cookies in your browser settings.

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7. Your Rights

You can:

• Request access or correction of your personal information

• Unsubscribe from promotional emails at any time

• Request deletion of your data, unless retention is required by law

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8. Contact

For privacy-related enquiries:

Email: encore@vat116.net.au